Wi-Fi Rental

FAQ Frequently asked questions

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2015.10.13 15:29

Can I rent without reserving online ?

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  1. Yes.
  2. Fill out simple contract paper and pay to start renting right away.
  3. Customers with reservation are prioritized when there is shortage of device, we highly recommend online reservation to avoid such inconvenience.

  1. Will I have enough time to process at the Airport? How long will the process take ?

  2. What languages are spoken at the rental booth ?

  3. What can I do if the device is or has become defective during the rental ?

  4. Login or Registration not needed!

  5. Is there free Wi-Fi available on Guam and Saipan ?

  6. Is AM returns count toward rental days ?

  7. If my phone is only 3G capable can I get 4G LTE Wi-Fi speed ?

  8. I accidentally forgot to return the device but I’m already passed the security check point or brought the device back home with me.

  9. How much are roaming calls ?

  10. How is water damage verified during the return ?

  11. How is Guam and Saipan’s overall communication structure ?

  12. How fast is 4G LTE Wi-Fi speed ?

  13. How do I select rental period if I’m planning to return during AM ?

  14. How do I return the device ?

  15. How do I check, modify, and cancel my reservation ?

  16. How difficult is it to use Wi-Fi device ?

  17. How credit card deposits are returned ?

  18. How cash deposits are returned ?

  19. How are total daily charges calculated ?

  20. Can I rent without reserving online ?

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