FAQ Frequently asked questions
I accidentally forgot to return the device but I’m already passed the security check point or brought the device back home with me.
- We will not be able to go past the security check point for device retrieval, please ensure that devices are returned at our Airport booth.
- Safe and guaranteed return is only through our Airport.
- We will charge the deposit amount when device is not safely returned to our locations.
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How fast is 4G LTE Wi-Fi speed ?
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I accidentally forgot to return the device but I’m already passed the security check point or brought the device back home with me.
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How credit card deposits are returned ?
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Login or Registration not needed!
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How cash deposits are returned ?
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What can I do if the device is or has become defective during the rental ?
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How is water damage verified during the return ?
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How is Guam and Saipan’s overall communication structure ?
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How do I return the device ?
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How do I check, modify, and cancel my reservation ?
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Can I also rent car chargers ?
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Is there free Wi-Fi available on Guam and Saipan ?
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Will I have enough time to process at the Airport? How long will the process take ?
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How difficult is it to use Wi-Fi device ?
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Can I rent without reserving online ?
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How are total daily charges calculated ?
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What languages are spoken at the rental booth ?
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How much are roaming calls ?
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If my phone is only 3G capable can I get 4G LTE Wi-Fi speed ?
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Is AM returns count toward rental days ?
