Wi-Fi Rental

FAQ Frequently asked questions



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  1. We will not be able to go past the security check point for device retrieval, please ensure that devices are returned at our Airport booth.
  2. Safe and guaranteed return is only through our Airport.
  3. We will charge the deposit amount when device is not safely returned to our locations.

  1. Is there free Wi-Fi available on Guam and Saipan ?

  2. How is Guam and Saipan’s overall communication structure ?

  3. How much are roaming calls ?

  4. What languages are spoken at the rental booth ?

  5. Will I have enough time to process at the Airport? How long will the process take ?

  6. How difficult is it to use Wi-Fi device ?

  7. How fast is 4G LTE Wi-Fi speed ?

  8. Can I rent without reserving online ?

  9. How do I check, modify, and cancel my reservation ?

  10. Is AM returns count toward rental days ?

  11. How are total daily charges calculated ?

  12. How do I select rental period if I’m planning to return during AM ?

  13. Can I also rent car chargers ?

  14. If my phone is only 3G capable can I get 4G LTE Wi-Fi speed ?

  15. How do I return the device ?

  16. I accidentally forgot to return the device but I’m already passed the security check point or brought the device back home with me.

  17. What can I do if the device is or has become defective during the rental ?

  18. How is water damage verified during the return ?

  19. How cash deposits are returned ?

  20. How credit card deposits are returned ?

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